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1.83.0 Release Notes

ZD3357 - Hazards & Sharps Notifications​

Disables feedback SMS on RoadsideAssignOnlyJobs through config.

DO5548 - Customer Care connecting to Policy​

1- Fixed issues 1.1 where creating a Customer Care case after an initial case would incorrectly attach the new Customer Care case to the policy from the previously created case when the client remained the same. 1.2 where selecting a different client before initiating a Customer Care breakout caused a “Something’s not quite right” error, preventing case creation.
2- Improved client filtering logic for Customer Care case creation to ensure only valid Customer Care enabled clients are available in the selection dropdown.
Note: the improvements have been applied to Wrong Call

  • Select a client (LDV) in the search screen then click on wrong call. The selected client will be populated if the client existed in customer care

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  • Select a client (Avida) in the search screen then click on wrong call. The selected client will not be populated if the client existed in customer care

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  • If no client is searched and click on wrong call or customer care. The client field is blank, and user can select the client from the drop down

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  • When selecting a client in wrong call and customer care and then clicking the “back” button the screen will be cleared

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ZD2776 - Unexpected Browser popup on Breakouts(Customer Care and Wrong call) on Clear Search​

Fixes issues where clear search would prevent going "back" in workflow options, and unexpected popups when clearing from a workflow option.

ZD3058 - D2552588 - Kia ACN Telephony Error​

When a client is selected, this now prevents linking to a different client.

ZD3126 - Digiflo issue with calculating route​

Routing has been changed to prevent ferryboats/across the water routes

  • Create or edit job and check that the route maps overland (across water or island) image.png